FAQ

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What makes Blondie’s Beef different?

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At Blondie’s Beef, we don’t just raise cattle—we raise the bar. Our premium American Wagyu beef is ethically sourced, expertly aged, and hand-selected to ensure every cut delivers unmatched flavor, tenderness, and quality. Whether you’re a grill master or just getting started in the kitchen, we bring you restaurant-grade beef delivered straight to your door.

Where does your beef come from?

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We proudly support American ranchers. All of our Wagyu beef is sourced from family-owned farms across the U.S. that uphold the highest standards of care, sustainability, and animal welfare. You’re not just getting premium beef—you’re supporting local agriculture.

How does the subscription work?

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You can choose between a one-time box or join our monthly subscription to enjoy exclusive savings and guaranteed delivery. Our subscription offers discounted pricing and first access to limited cuts. You can pause, skip, or cancel at any time—no commitment required.

How is the beef packaged and shipped?

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Every box is packed with care in eco-friendly insulated packaging and shipped frozen with dry ice to preserve peak freshness. Your meat arrives safe, cold, and ready to store or cook—just like you’d get from a high-end butcher shop.

Do you ship nationwide?

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Yes, we currently ship across the continental United States. We offer fast, reliable delivery straight to your doorstep. Shipping rates and times vary by location and will be calculated at checkout.

Can I send Blondie’s Beef as a gift?

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Absolutely. Nothing says luxury like a box of premium Wagyu. Choose the gift option at checkout and include a custom note for that perfect personal touch. It’s ideal for holidays, birthdays, thank-yous, and client gifts.

What is your return policy?

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Due to the perishable nature of our products, we don’t accept returns. However, if there is any issue with your order—damaged packaging, delayed delivery, or missing items—please reach out to us at marketing@bandefoods.comand we’ll make it right.

How do I cook Wagyu beef?

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Wagyu is best enjoyed with simple seasoning and a proper sear to let the natural marbling shine. Each box includes our signature cooking guide with tips and techniques to help you make the most of every cut.

Do you offer wholesale or bulk orders?

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Yes! If you're a chef, restaurant, or hosting a large event, we’d love to work with you. Please contact us atmarketing@bandefoods.com for custom pricing and volume orders.

How can I view my order online?

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After placing an order, you will receive an email with your order information.

How do I make changes to an order I already placed?

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Make changes to your order online by clicking the link in your email or logging into “MY ACCOUNT.”

What methods of payment does Blondie's Beef accept?

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  • All major credit cards
  • Apple Pay
  • PayPal

Hours of operation

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We love hearing from our customers! Here is how and when you can reach us.

You can reach us directly via live chat on the website, emailing us at help@blondiesbeef.com. Emails will be responded to within 24 business hours in the order they are received.

How do I defrost products?

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We do ship all products frozen and on dry ice. All products are frozen quickly at their peak freshness to ensure you get the best quality. Since we do ship frozen, order early and select a delivery date at least a week in advance to your special meal, to give you plenty of time to prepare. TIP-give yourself more time than the below thaw times. All products have a shelf life of 2 weeks in the refrigerator if kept in original cryovac seal.

Directions: Place your steak or roast on a plate and place in the refrigerator to slowly thaw. You will need at least 6 hours per pound of thaw time. Please note that thawing can take longer depending on the thickness of your cut. The reason for placing on a plate is to prevent any potential juices from leaking out onto your refrigerator shelf. The seals should be in tact, but if minimal leaking does occur, there is no harm to the quality or safety.

Please see below for general thaw times:
In a pinch and need to speed thaw? Fill the sink with water and place product in a cool water bath. It doesn't hurt to double bag just in case there is any damage to the original seal. This will cut the thaw time by more than half.

How long will my products last once it has been delivered?

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Your Blondie's Beef order is packed with the intention of delivering at least partially frozen. If at least partially frozen, you can safely store in the freezer for up to 6 months for optimal quality. If the product arrives cool to the touch, but thawed, not to worry! Per USDA guidelines, if meat is kept at 40 degrees (refrigerator temperature) or cooler, you can safely store in the refrigerator for 7 days once thawed. If you don't plan on consuming within 7 days or if your product is not within safe temperature, please “CONTACT” our Customer Care Team.
* It takes about 6 hours per pound to thaw product in the refrigerator